Customer Services & Relations (30)
27 Apr 2022, 8 min read
Learn about the customer acquisition funnel and strategies to acquire and retain customers to succeed in business.
16 Sep 2021, 7 min read
A list of factors that determine improvement in call centre performance.
9 Nov 2020, 7 min read
Learn how you can leverage data science to improve your customer satisfaction and customer service
22 Oct 2020, 7 min read
12 Jun 2020, 5 min read
Why being customer centric is an attitude and requires the right mindset.
17 Apr 2020, 6 min read
Customer-forward companies need to adopt new customer experience (CX) practices in order to address customer concerns.
16 Sep 2019, 6 min read
A look at measures that can help brick and mortar stores to increase customer engagement.
22 Aug 2019, 5 min read
A look at why you should leverage SMS to communicate with your customers.
13 Aug 2019, 7 min read
Practical tips to find the most suitable customer care executive for your business.
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